No. Moneybookers is a secure payment service that processes Credit/Debit cards payments. If you have Moneybookers account you could login at the Moneybookers page and pay via your wallet. If you haven't account just leave the login form empty.
All orders are processed in real time. Download links are active as soon as you return to our site after a successful order processing on Moneybookers or PayPal website. These links will also be sent to your e-mail. If you are a registered user all your completed orders and links are saved in your profile at the page "My buys".
Your link will be available during 72 hours after your order is approved. At any time you can manually reactivate links in your personal account. If you are not a registered user contact us to reactivate them for you.
At first try to use another browser or a special software. We recommend to use free and easy-to-usefor the download. If you still can't download a purchased file, please contact us.
6. What should I do if the files I have purchased are broken, without textures, not the one I ordered?
We thoroughly check all our products before we give it to you. However if you have any problem with the files you get, please contact us and we refund your payment or will send you a download link with the missing or fixed files.
If you are a registered user all your completed orders are saved in your personal account on the page "My Buys". There you can find a link to download page and get purchased files if your limits are not exceeded. Contact us if you need to reactivate the links. Unregistered users received order information and download links to email.
Personal account is available only for registered users. Login to the site by your login name and password then click on your login name at the top right corner on any page of the site.
Yes of course. If you are a registered user and already have purchased models from a volume then this discount is automatically applies and is visible when you sign in. If you made a purchase as a guestand we activate you this discount manually.
At the moment we sell only models with materials and textures but without studio lighting and render settings.
Yes, it is in our plans. As soon as we have more free time or staff, we will add additional formats.
We are constantly searching for talented cg artists. If you are a huge fan of polygons and modern design you are on the right way.with your resume and portfolio for details.
We don't make custom libraries at the moment but you can always send us information or ideas about models you need and perhaps we could include them in future volumes.